Last Updated: March 2025

L&T Gardens & Groundworks ("we," "us," or "our") is committed to protecting your privacy and ensuring that your personal data is handled securely and in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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1. Information We Collect

We collect the following personal information through our website’s contact forms:

• First Name

• Surname

• Email Address

• Telephone Number

• Location

Additionally, we use website analytics tools that collect:

• IP Address

• Browser Type and Version

• General Location (Non-Identifiable)

• User Behaviour on Our Website

This data helps us improve our services and user experience. Analytics data is collected anonymously and does not personally identify you.

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2. How We Use Your Data

We use the personal data collected via our contact forms to:

• Respond to your enquiries

• Provide you with information about our services

• Improve our website and services

• Send marketing communications (where you have given consent)

Analytics data is used solely for monitoring website performance and improving user experience.

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3. Legal Basis for Processing

We collect and process your data based on the following legal grounds:

• Consent (for contact form submissions and marketing communications)

• Legitimate Interests (to improve our website and respond to enquiries)

• Compliance with Legal Obligations

 

4. Data Storage & Security

We take appropriate measures to protect your personal data from unauthorised access, loss, or misuse. All personal data is stored securely, and access is restricted to authorised personnel only.

Security measures include:

• Encrypted data storage

• Firewalls and secure server access controls

• Regular security monitoring and updates

 

5. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

 

6. Your Rights

Under UK GDPR, you have the following rights:

• Right to Access – Request details of the personal data we hold about you.

• Right to Rectification – Request correction of inaccurate or incomplete data.

• Right to Erasure – Request deletion of your personal data, subject to legal limitations.

• Right to Restrict Processing – Request limited use of your data.

• Right to Object – Object to processing based on legitimate interests.

• Right to Data Portability – Request transfer of your data to another service provider.

To exercise any of these rights, please contact us at [Insert Contact Email].

 

7. Sharing Your Data

We do not sell or share your personal data with third parties, except where required by law or for essential business operations, such as website hosting and analytics services.

 

8. Cookies & Analytics

Our website may use cookies to enhance your browsing experience. Cookies help us:

• Enable essential website functionality

• Understand how visitors use our site

• Improve website performance

By using our website, you consent to the use of cookies. You can manage your cookie settings in your browser at any time.

 

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

 

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

L&T Gardens & Groundworks
Email: data@ltgardensgroundworks.co.uk
Phone: 07860 361 705

 

By using our website and submitting your personal information, you agree to the terms outlined in this Privacy Policy.